We have collected answers to the most frequently asked questions about 1xBet in our FAQ.
Can I make deposits on the mobile app?
Yes, you can make a deposit using your mobile app. The procedure is almost the same as when you are using your computer. The only thing you need to remember is that some payment methods are not available.
How safe is to make a deposit at 1xBet Casino?
1xBet Casino uses SSL encryption and data protection technology to protect you and your money.
Can I make a deposit using PayPal?
At this point, PayPal is not an option for depositing funds.
What is the minimum deposit required at 1xBet Casino?
The minimum deposit requirements at 1xBet Casino are really low. You can make a $1 deposit to try a couple of spins on your favorite slot for example. The only exception here is PurplePay that requires a $10 minimum deposit and Neteller requires a $2 deposit amount.
Do I have to verify my identity in order to make a deposit?
You will be asked to verify your identity once you open an account at 1xBet Casino, and once your account is approved you can make a deposit whenever you want. Identity verification is required once again when you make a withdrawal.
How long does it take to transfer the funds to my account?
Almost all the deposits are funded to your account the same instant. The only exception is deposit made via bank transfer. They can take up to 3 hours to be processed.
Can I make a deposit via my mobile phone?
Yes, it is possible to make a deposit using your mobile phone and the procedure is very simple. At this point, the following providers are acceptable: Tele 2, Beeline, Airtel, Dinark, CBE, Siru Mobile, MTS, Megafon, Equity EazzyPay, and M-Birr.
Are there any processing fees included when making a deposit?
There are no fees included when you make a deposit at 1xBet Casino. Even though the fees are the standard in this industry, 1xBet Casino waives all processing fees so the customer doesn't have to.
Does 1xBet Casino offer any bonuses?
Yes, there are plenty of bonuses available for both new customers and existing ones. There is a generous welcome bonus available for new players the moment they sign up for the casino and make their first deposit. You can get up to $130 bonus money you can use to play your favorite game. The wagering requirements for this bonus are fairly acceptable, so we believe that you are in for a treat when you decide to sign up for this exact casino.
Can I make a withdrawal just after I made a deposit?
If you believe that you made a mistake or you change your mind just seconds after you make a deposit, however you can’t make an immediate withdrawal. As per the casino regulations you need to play with the money at least once before you can make a withdrawal.
What happens when I can’t make a deposit?
The possibility of this happening is very slight. But everything is possible and if you do encounter difficulties then you should contact customer support. They are available 24/7 and to initiate live chat you only need to click on the green tab. There are other ways you can contact the casino and you can find all necessary information on their official website on the bottom left side of the screen.
Can I get no deposit free spins at 1xBet Casino?
Yes, you can get free spins at 1xBet Casino and you will not be required to make a deposit. The only thing you need to remember here is that the free spins need to be used at a certain time because they have an expiration date. In case you win something, you can claim your winnings.
Are there free spins available for players after they have made a deposit?
Once you become a regular at 1xBet Casino there are plenty of promotions and offerings waiting for you. As a matter of fact, free spins are one of the most popular bonuses that both casinos enjoy to give and players want to get. The number of free spins you get each time will depend on the money you have deposited over some time. The good thing here is that you don't have to make colossal deposits to be eligible for free spins, you just need to meet the minimum deposit requirements.
Which games can I play when I receive free spins?
This is a bit tricky. You need to do your research before you decide which game you want to play. The type of slot you decide to play will also determine the number of free spins you will get. Each slot game has different requirements and they will not provide you with the same odds of winning. In case you have some issues or doubts you can contact customer support and they will gladly assist you.
Can I play slots for free?
Yes, you can play online slots at a 1xBet casino without making a deposit. This is a great way to get acquainted with a certain game and see what it has to offer. On the other hand, there are games that require certain skills to master, like poker, so having a chance to play this game without spending your money is great. You can master the game and its rules free of charge and once you feel sure of yourself you can make a deposit and play for real money.
Do I have to download the software to play free spins at 1xBet Casino?
If you want to play games at 1xBet Casino you are not required to download their software. Your browser needs to be updated and you are good to go. Just remember that you need to be a member of the casino in order to play their games. The good thing here is that membership is free of charge and another great thing is that you can play the games without making a deposit just so you can get a feel of how the game works.
Do I need bonus codes to play the free spins?
Different casinos have different rules regarding bonus codes. In order to play free spins at 1xBet Casino, you don’t need bonus codes. But from time to time there might be a promotion going on that will offer bonus codes that you can use and get additional free spins.
Is 1xBet legal in my country?
You can play games at 1xBet Casino almost everywhere in the world. There are countries that don’t support online gambling for some reason so if that is the case with your country than we are afraid to say that you will not be able to play games. The best way to make sure is to go to the casino`s website and register at 1xBet. If your country is not blocked then you are good to go. Even after this, you are still unsure you can contact customer support or check if your country is available in the registration form.
Are there any no deposit bonuses available at 1xBet?
At this point, there are no free bonuses available at 1xBet Casino. Though, you can take advantage of some of the available bonuses when you make your first deposit for instance.
Can players from India register at 1xBet?
Players from India are accepted at 1xBet, what is more, they can use their local currency as well.
Is live betting available at 1xBet Casino?
You can find a live betting section at the casino where you can find some of the most popular sports like football, basketball, boxing, just to name some.
What is the 1xBet exclusive bonus?
First-time players can get a 100% match bonus on their first deposit that goes up to $130.
Is 1xBet casino worth my time?
1xBet can offer their players a plethora of choices. They can find some of the most popular games available, they can bet live while the game is still in progress and many more. They are a large company with a decent reputation so we would say it's worth your time.
How to redeem the bonus?
It is a very simple process to redeem your welcome offer. Once you sign up for the casino and make your first deposit the bonus money will be instantly transferred to your account. There are certain wagering requirements that need to be fulfilled before you can make a withdrawal.
What are the bonus terms and conditions at 1xBet Casino?
The terms and conditions for the bonus are very simple and if you wish you can check them at any time at the dedicated first deposit bonus page. Only one person can claim the offer. The minimum amount you need to deposit is $2 or your currency equivalent and the bonus money will instantly be transferred to your account. You need to meet the wagering requirements to be eligible to make a withdrawal and you have 30 days from the moment you make a deposit to complete those requirements.
On which games should I use the bonus?
You can use your bonus money the way you want. But you need to remember that not every game meets the wagering requirements the same way so you need to make a research before you start playing.
How to use the bonus?
It is all up to you how you are going to use the bonus money that you receive. You can play safe and earn some money that you can later withdraw, that is one way to do it. The other way involves a bit of a risk on your side. But then again, these are free money that you receive from the casino so why not test your luck. The first choice or the safe way is when you need to win 3 matches and get a minimum of 2.75 odds. The more risky bet is where you can split your bonus amount into 3 high-risk accumulators that offer at least 10 on their odds. If you win, you can continue placing high-risk bets and meet your wagering requirements.
Can I use bitcoins to place bets?
Bitcoins are accepted at 1xBet Casino. As a matter of fact, you will even be rewarded for using bitcoins with a special welcome bonus.
How fast is the bonus credited?
The bonus money is transferred to your account almost immediately. Once you make your first deposit, that amount will be 100% matched and you will have your bonus money in a matter of seconds.
Are there any bonuses available for players from Kenya?
Players from Kenya are accepted at 1xBet Casino and they will receive a 200% match offer on their first deposit up to KES 10.000. The minimum amount you need to deposit is KES 122, and once you are done the bonus money will be transferred immediately to your account.
Can I claim a bonus in France?
The rules for France are the same as for the rest of the European countries. This means you can get a 100% match bonus that goes up to $100 on your first deposit.
Is it possible to access my account from a different country?
In case you are on a business trip or a holiday, you can still access your account. The only problem would be if you are in a country that is restricted, in that case, you can`t access the website.
Can I play without providing proof of my identity?
In order to be eligible to play at 1xBet casino, you need to provide proof of your identity. You will need to upload your ID with your photo and all the necessary information like your name and address. This process is also very important when later on you try to make a withdrawal.
Can I use the promo code in restricted countries?
We are afraid to say that you are not allowed to use the promo code, or use the website while you are in a country that is restricted.
Can I withdraw my winnings?
You most certainly can withdraw all your winnings. As long as you have met all the wagering requirements in case you were playing with bonus money. The payment options are numerous and you can choose the one that suits you the best.
Can I use Skrill or Neteller?
Neteller and Skrill are allowed only for withdrawals. You can't use them for making a deposit.
Does 1xBet accept players from England?
Yes, you can use your address in England to create an account and enjoy some of the many games that the casino has to offer.
Does the casino possess a Gambling Commission License?
No, the casino does not possess a Gambling Commission License.
Does the casino possess a betting license?
Yes, 1xBet Casino has a Curacao eGaming license.
What is the minimum deposit I can make?
The minimum deposit is $1.
Is there live betting on the website?
Yes, there are currently more than 50 options on most of the sports.
Can I watch live games?
Yes, you can watch up to 4 games at the same time.
Is there a mobile app available?
Yes, there is a mobile app for Android, iOS, and Windows.
Is there a mobile version of the website?
When did the website first launch?
The website was launched back in 2011.
Are there any fees on a money transfer?
1xBet is one of the few casinos that cover the fees for their players.
Are there any regular promotions at 1xBet Casino?
Yes, there are. You will usually receive an email or text message every time there is a limited promotion so you can take advantage of it.
Are combined bets available at the casino?
Are there any special bets available?
Can I play the lottery on the 1xBet casino website?
No, at this point lottery is not available.
How can I contact customer support?
There are a couple of ways you can contact customer support. You can do that by live chat, phone or email.
What documents do I need to register for the casino?
You will need either your ID or your passport.
What information is required in the “Issued By” slot?
That is the place where your ID or passport was issued.
How can I enter my phone number?
The first thing you need to enter is the country code then your phone number.
What is the best withdrawal method I can use?
The best method to use is an electronic wallet such as Neteller or ecoPaz. They are not only secure and trusted but the transfer is almost immediate.
When will 1xBet streaming be available at Europe?
We don't have the exact dates for this, but we are certain that this will happen in the near future.
How to contact the casino?
The fastest way to contact the casino is via live chat. Other options available are email and phone. You can send an email to firstname.lastname@example.org or call them at +44 127 325-69-87
Should I use the promo code at registration?
Yes, you can use your promo code at registration and you will receive up to $130.