We have gathered answers to the most common questions about 22Bet in our FAQ.
How to register for 22Bet Casino?
If you want to be eligible to place bets at 22Bet Casino you first need to register for an account. The process is very simple where you start by filling in the player registration form. You need to be careful here and provide the casino with correct information. You need to send a valid ID, this can be a copy of your passport, driver's license or identity card.
Players who provide false information will be denied access to the casino. Please remember that the casino can ask for additional documents at any point they believe it is necessary. Players are obliged to send official documents to prove their identity.
How to place Multibet?
In order to enable the Multibet tab in your Bet Slip in the top right corner of the page you need to select at least two different outcomes of different events. You can browse through markets in the 'Popular Bets' and 'Last Minute Bets'. You can add bets by clicking on the odds you wish to bet on. Once the bets are added to the Multibet Bet Slip you can enter the amount you want to wager. It is possible to add up to 30 bets at once.
How to place a System bet?
If you want to place a System bet you need to select at least three different outcomes of different events. This way you will enable the System tab in your Bet Slip in the top right corner of the page. You can easily browse through the markets and add bets to your System Bet Slip simply by clicking on the odds you wish to bet on. When all the bets you wish to wager on are added you can enter the amount. You can add up to 8 bets to your System bet and once you are satisfied with your selection you can click on 'Confirm'.
How long will it take for my winnings to be settled?
At 22Bet Casino their customers are their priority. They know that once you win you will like to have your winnings in your pocket as soon as possible. For that reason they do their best to settle your winnings in time. It is possible for a delay to occur but that is mainly when the casino needs a validation for the outcome of the event. If you encounter any major issues you should contact customer support and they will help you resolve it.
Is it possible to follow my transactions and current bets?
When you have an account at 22Bet Casino you can easily follow all of your transactions and bets through the following options:
- Betting history
How to adjust my account settings?
You can view your account settings when you click on your username button and select 'Profile'. Here you can see your account settings and you can easily adjust some of them.
Is my data safe?
When you share your personal data at 22Bet Casino it is protected by the industry leading security features and encryption methods. They take your privacy and security very serious, so you don't have to worry about anything.
What is “event of the day”?
At 22Bet they select the most important events of the day with the best odds and call it Event of the Day. In order to get those odds you need to combine a certain number of outcomes from different events. You need to remember that you can't use the improved odds for single bets or combinations made of fewer outcomes than required.
I can't access my account. What should I do?
If you are having trouble accessing your account, the first thing you should do is contact customer support. You can do that by Live Chat or send an email at firstname.lastname@example.org and they will help you solve your issue as soon as possible. In case you haven't used your account in more than 24 months, your account is automatically labeled as inactive and closed. Another reason might be that you haven't provided the casino the necessary documents once you signed up for an account.
Is it possible to cancel a bet?
Unfortunately you can`t cancel a bet once it has been confirmed.
How long does it take for the welcome bonus to be transferred to my account?
Once you make a deposit the bonus funds will be transferred to your account almost immediately.
Can I refuse the welcome bonus?
If you do not want to play with bonus money because you want to avoid the wagering requirements then you shouldn't accept the welcome bonus. You need to tick the 'I don't want any bonuses' box when you make a deposit.
Is it possible to transfer bonus funds from one account to another?
It is not possible to transfer funds between different accounts. Once you make a deposit you can accept or refuse bonus money and that is the only option available.
Are there any payment methods restrictions for the welcome bonus?
All payments methods will allow you to claim the welcome bonus with some exceptions. When you use cryptocurrencies like Bitcoin, Bitcoin Cash, Litecoin and Dogecoin you will not be eligible to claim the welcome bonus.
Are some countries restricted for the welcome bonus?
Yes, players from some countries are not eligible for the welcome bonus including Serbia, Croatia and Hungary.
Do all the games contribute towards the wagering requirements in the same way?
Each game has its own percentage contribution to the bonus wagering requirements. Slots contribute 100%, Baccarat contributes 5%, Poker and Video Poker contribute 5%, Roulette contributes 5%, Blackjack contributes 5% and Hi-Lo contributes 5%.
Do the live dealer games contribute to the wagering requirements?
Live dealer games do not contribute to the wagering requirements.
What are the required odds for the sportsbook welcome bonus?
When you need to wager a sportsbook welcome bonus you need to place bets at offered odds of at least 1.40.
What can I use the Free Bet points on?
You can use the Free Bet points to purchase items from the 22Bet shop.
How to know whether a certain bonus represents a good value for my money?
When you receive bonus funds, you actually get free money to explore the casino games for little or no cost to yourself. So, it is always good to claim a bonus and to prolong your gaming session. But before you do that, you need to get familiar with the bonus rules and to see whether it is something you can accomplish or not.
How to spend the bonus funds?
When you receive bonus money they are transferred to your balance and they act in a similar way as the conventional deposit you will make. The only difference is when you play with bonus money you need to place wagers on specific activities and they are subject to wagering requirements.
Is there a maximum amount I can deposit to claim the bonus?
There is no limit on the amount you want to deposit when you want to claim a bonus. The only restriction that comes from the casino is the amount they are willing to match. So the highest bonus amount you can receive at 22Bet Casino is $300.
I have claimed a bonus but I am not able to use it, is it possible to transfer it to someone else's account?
You can`t transfer the bonus funds between accounts, as it is clearly stated in the Terms and Conditions page.
Can I transfer my Friday Bonus together with my free bets?
Unfortunately you can't combine bonus offers with promotional bonus products.
Can I use Bitcoins to make a deposit?
Yes, you can use Bitcoins to make a deposit at 22Bet Casino. You need to remember that when you make a deposit using cryptocurrency you are not eligible for the welcome bonus offer.
Does 22Bet have Live Chat?
Yes, 22Bet Casino has Live Chat operators that are available 24 hours a day, every day. Any time you have an issue or you need help with something you can contact customer support and the support agents will assist you as soon as possible.
Are players from the UK accepted at 22Bet Casino?
Yes, players who are from the UK can open an account and enjoy all the perks the casino has to offer.
Is 22Bet a safe casino?
Yes, 22Bet is a fairly new but well known casino. That is thanks to the fact that they offer a secure environment for their players. All your data is kept safe thanks to the encryption software that they use.
What is the welcome bonus?
At this point 22Bet Casino offers a very generous welcome bonus offer that includes 122% match bonus that goes as high as $300 and 22Bet points.
What is the minimum deposit and the minimum withdrawal amount?
The minimum amount you can deposit at 22Bet Casino is $1 and the minimum amount you can withdraw is $1.5.
What are the working hours of the customer support?
Players can reach customer support through Live Chat 24/7. So any time you need help with anything you can contact them.