BAO Casino Review - FAQ

BAOResponsible Gambling
Bonus€300/1BTC + 100 Free spins
Accepts cryptocurrency
Multi languages
Variety of deposit methods
Accepts cryptocurrency
Multi languages
Variety of deposit methods
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How to create an account at Bao Casino?

Creating an account at Bao Casino is very simple. To start things going, you need to click on the 'Register' button which can be found in the top left corner of the website. In the empty fields, you need to provide your correct information. Once you are finished with this, you will receive a confirmation email with a link. You need to click on the link to verify your account.

What happens if I forget my password?

It is possible to forget your password, but there is nothing to be worried about here. One of the fastest ways to recover your password is to click on the 'Forgot your password' link. When you do that, you will receive an email from the casino, click on the link, and follow the simple instructions. Another way to recover your password is to contact the casino at the following email

Are the games at the Bao Casino fair?

Bao Casino has an RNG certificate that assures us all the games at the casino are fair. What is more, the games are tested by a third-party agency regularly to make sure that the games are not rigged.

Are my personal and financial details safe?

Safety is a top priority at Bao Casino, and for that reason, they have utilized the latest technology to make sure that all your details are safe. You can make transactions to and from the account safely and securely without having to worry about anything.

Do I have to verify my account?

Bao Casino will allow you to create an account and explore their casino without having to verify your identity. But, once you decide to play for real money you will have to verify your identity, address, and your payment method. This is a crucial step that you will have to go through, and it is for your security.

How to upload documents to my account?

When you need to verify your account, you can upload copies of your legal documents directly to your profile, or you can send them to Customer Support. Make sure that all the photos are clear and all the information is readable.

How long will it take for the casino to review my documents?

It usually takes not more than 24 hours for the casino to review your documents once you send them. Make sure that you send the documents that the casino requires for you to verify your identity, address, and payment method. The casino reserves the right to request additional documents at any time they believe it is necessary.

Can I close my account?

Yes, if you believe that gambling is starting to harm your life or for any other reason you might have, you can close your account. If you don’t have any definite reasons why you want to close your account, then you should close it temporarily rather than permanently. If you want to close your account permanently then we advise you to contact Customer Support. Keep in mind that once you close your account you will not be able to create a new account at the casino any longer.