Casino Cruise Review - FAQ

Casino CruiseResponsible Gambling
BonusWelcome Bonus up to €10 + 50 Free Spins
Nice ongoing promotions
Fast withdrawals
Local dealers available
Nice ongoing promotions
Fast withdrawals
Local dealers available
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I lost internet connection while playing. What happens in situations like this?

It is possible to lose your internet connection but there is no room for panic. If you can't reconnect to your game immediately, your bet will be logged as a stand, this means you are not taking any action for that particular round.

How to play roulette at Casino Cruise?

To play any game at Casino Cruise you need to have an account. And, when it comes to Roulette there are some rules you need to learn before you decide to play for real money. The good news is that you have the opportunity to play for fun at Casino Cruise without having to deposit. This is a great feature that allows you to learn the rules of the games, roulette in this case, and once you feel confident enough you can start playing for real money. The game aims to predict where the ball will land. There are many different bets you can place and we advise you to learn the bets and the odds they offer. Some bets are more likely to happen and some bets are not that likely to happen but they offer higher payouts. Basically, in the beginning, you have to decide how you want to play the game, whether you like more challenge or a steady play where you are not going to win much, but at the same time, you are not risking much either.

How to play Blackjack?

Blackjack is another very popular game and we believe you will learn how to play it in no time. The game aims to beat the dealer by getting a hand closer to 21, higher than the dealer's, and without going bust. The best hand in Blackjack is when you receive 2 initial cards that will give you a total value of 21. This hand should involve an Ace and a face card or a 10. When you receive your two cards, and if you don't have a Blackjack you will continue the game. You have the option to hit, stand, split, or double.

Is it possible to cancel the withdrawal request?

Yes, you can cancel your withdrawal if it is still pending. Once the withdrawal is released you will not be able to reverse it.

What is the minimum amount I can withdraw?

The minimum withdrawal amount depends on the payment method you use. Usually, the minimum amount is around $10.

Can I send funds from my account to someone else's account?

Unfortunately, you are not allowed to send funds to other casino accounts.

When should I expect my money after I have made a withdrawal?

Once the casino receives a withdrawal request, they work hard to process the withdrawal so you can have your money as soon as possible. Once the funds are released, it all depends on your payment method how fast you will receive your funds.

What is a bonus?

A bonus is an extra money that the casino awards its new and loyal players with. The size of the bonus may vary and there is one thing you need to keep in mind, and that is that all bonuses come with wagering requirements. This is something the casino does to make sure that you are going to play the money they award you at their casino. For instance, the welcome bonus at Casino Cruise comes with 40 times wagering requirements. This means you have to play the bonus 40 times before you will be able to make a withdrawal of your funds. A very important thing to keep in mind is that not all the games will count towards the wagering requirements, in the same way, so you should check before you decide to play.

It seems that I am excluded from some promotions, why is that so?

Some promotions are available only to players from certain countries and that use certain payment methods. If you need any further information you should contact Customer Support.

Where can I find currently available bonuses?

When you want to find all the available promotions you can go to the Promotion page and see what is currently available for you. If you don't want to miss anything, then you should accept SMS and emails from the casino, so every time there is something you will be notified.

How to activate the free spins?

Activating the free spins is very simple. You just have to head to the game and open it and your free spins will be waiting for you.

I can't log into my account. What should I do?

When you can't log into your account, that is usually because you are using the wrong login details. Make sure that CAPS LOCK is turned off on your keyboard. If you still have trouble logging into your account you should contact Customer Support.