There are a couple of withdrawal methods that are available at CasinoCasino: · Bank Wire Transfer · Neteller · Visa · Skrill
The withdrawal time is different for each method. When you use e-wallets the withdrawal period is 24 hours. For credit and debit cards the withdrawal period is somewhere between 3 to 5 days. For Bank Transfer the withdrawal period is between 3 to 7 days. The pending period for all transactions is 24 hours.
How to make a withdrawal?
To make a withdrawal you need to sign in to your account. Then you should select the withdrawal method and make a request. Each withdrawal request is fulfilled within 24 hours from Monday to Friday.
There is no extra charge when you make a deposit or a withdrawal. We only advise players to refrain from frequent and small payments because they may be subject to certain processing fees.
If your withdrawal is not successful then that may happen for a couple of reasons: · You have an active bonus on your account. This means that you haven't met the wagering requirements of your bonus · You have insufficient funds. In order to make a withdrawal you have to have a certain amount of winnings. The minimum amount for withdrawals is clearly stated. Also, you can't withdraw from your bonus funds, only from your cash fund. · You are using a different withdrawal method. Most casinos require that you use the same method for deposits and later for withdrawals. In case your withdrawal method is not available then you need to choose the Bank transfer option.
When you have tried all these options and the issue still persists, then you need to contact customer support and they will guide you through the process.