Cresus Casino Review - FAQ

Cresus CasinoResponsible Gambling
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BonusBonus $300
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Huge price pools
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FAQ

FAQ

What types of games can I play at Cresus Casino?

You can find different types of games from some of the best software providers in the business, such as Blackjack, Sic Bo, Baccarat, Punto Banco, Mahjong and more.

Is Cresus Casino licensed and regulated?

Yes, Cresus Casino is registered and controlled by the appropriate authorities and follows all applicable rules and regulations.

Is it safe to provide personal information to Cresus Casino?

Giving Cresus Casino access to your confidential information is completely secure. The casino takes precautions to ensure the safety of your personal information.

What deposit methods are available at Cresus Casino?

Players can choose from multiple choices, including MasterCard, Cashlib, Visa, Ezee Wallet, Skrill, all of which are safe, reliable, and easy to use at Cresus Casino.

How do I withdraw my winnings from Cresus Casino?

It's easy to get your winnings out of Cresus Casino. To make a withdrawal, log in and go to the banking area of your account, where you'll find the payout choice and further instructions. If you wish to transfer funds, please read the terms and conditions attentively as there may be limitations and waiting periods.

Does Cresus Casino offer any bonuses or promotions?

Yes, a wide range of welcome and ongoing bonuses and promos are always available at Cresus Casino.

How do I create an account at Cresus Casino?

An account at Cresus Casino can be created in a matter of seconds. To sign up for an account online, simply visit the site, select the "Sign Up" option, and then follow the instructions.

Is Cresus Casino safe to play at?

Cresus Casino is an extremely reliable online casino suitable for all levels of players. As an online casino Cresus holds several licenses such as the Curacao Gaming license which is further proof of the credibility of the online casino in general. As a serious gambling operator, Cresus Casino also uses 256-bit encryption software which will ensure the utmost safety of all players at the online casino.

How old do I have to be to gamble at Cresus Casino?

To be able to legally gamble at Cresus Casino you need to be at least 18 years old. All players who want to register an account at Cresus will go through a verification process by uploading a government-issued document which will serve as proof of their age legality. If your age cannot be verified by the document you have sent the casino, you will not be able to play and register an account.

Submitting fake documents or information will also lead to a permanent ban on your account at the online casino.

Can I change my personal information once I register an account at Cresus Casino?

Some personal information can be changed, depending on the nature of the information. Things such as the password can be changed at any time, and information such as your address will need to be re-verified by the casino to prevent possible fraud of personal information. All you need to do to change any related data to your account is visit the account settings through the Cresus website.

Can I have more than one account on Cresus Casino?

All players are strictly forbidden from creating more than one account per household or IP address. This is to prevent any kind of abuse of the Cresus Casino or trying to abuse the bonuses available. Cresus Casino strictly monitors such activity and if you are found to have more than one account it will be permanently banned with all funds still inside.

What casino games can I play at Cresus Casino?

Lots of different types of games can be found at Cresus Casino. From Slots to Video Poker and Live Casino games, there is something for everyone at Cresus. You can find casino games from many world-renown game providers such as Pragmatic Play, Net Ent, BetSoft, Play's GO, Oryx gaming and many others.

No matter what kind of game you want to play, there is something for everyone at Cresus.

How long do I need to wait for the withdrawal process to be completed?

Depending on your preferred method of withdrawal you will need to wait a different amount of time based on the payment processor. Some may transfer your funds instantly while some may make you wait a couple of days. The casino will take approximately 24 hours to approve the request, after which the process is transferred to the payment processor.

The slowest waiting time is 2-5 business days and it relates to bank transfers which are arguably the slowest payment method.

What languages are supported at Cresus Casino?

Cresus Casino supports the English language, due to it being an international casino. Players will be able to play games and contact the customer support team all in English. If you are well versed in the English language you will have no trouble playing or communicating with Customer Support.

The Live Casino games are also played in English so if you want to chat with the dealers you will have to speak English.

How can I contact the Customer Support Team at Cresus Casino?

To contact the Customer Support team at Cresus, you have several options available at your disposal. There’s a live chat option with an icon in the lower right corner you can click on. Once you click on the icon you will be taken to a live chat window where you can chat with the Customer Support team.

If you prefer to communicate through email, you can also do that as well. The Customer Support team at Cresus has a dedicated email address you can use to contact them at any time.

However, if those options are not for you, you can also resort to making a phone call directly to support. They are online every day from 10 AM to 10 PM and communicate in English. If you become a VIP member you will have the opportunity to be privileged in the support.

Can I play games for free at Cresus Casino?

Yes, playing games at Cresus Casino for free is indeed an option. Before spending real money on any of the games at Cresus, players will have the opportunity to try all their games for free, except for the Live Casino games. Furthermore, trying out a game for free before spending real money on it is always good practice.

This way you will get to see how the game works, and whether the theme and gameplay dynamic is something that suits your playstyle and taste.

What is the quality of Live Casino games at Cresus like?

The quality of Live Casino games at Cresus is excellent. Of course, this also depends on the quality of your internet connection as well. As long as your internet connection is good and stable you should have no trouble playing the Live Casino games at Cresus. Their studios are great, and the dealers who work for Cresus are professionals who take their job very seriously.

What kind of live games will I be able to play at Cresus Casino?

Cresus Casino has a wide variety of different Live Casino games for players to choose from. Poker, Texas Hold’em, Game Shows such as monopoly, as well as more beginner-friendly titles such as Roulette. You can also enjoy Baccarat and Blackjack if you have a little more experience playing casino games.

Is there a welcome bonus for new players at Cresus Casino?

Yes, there is a welcome bonus for new players at Cresus Casino. Depending on how big your first deposit is you get additional funds to spend at the casino. If you deposit €20 you get an additional €30 to spend, and if you deposit €200, you get an additional €300 to spend which is a great offer, especially for new players.

Which payment methods can I use at Cresus Casino?

Cresus Casino has a wide variety of payment options available for players to choose from when they register an account and want to deposit, and when they want to withdraw funds to their bank account. Having the ability to choose from more than one payment option is always a welcome sight as it offers a great deal of flexibility.

Neteller, Visa, MasterCard, Bank Transfer and even Cryptocurrencies are just some of the payment methods available.

Are there any fees for deposits and withdrawals at Cresus Casino?

Luckily for players, there are no deposit and withdrawal fees associated with financial activities at Cresus Casino. If you choose to withdraw your money to a bank account, however, the bank itself may impose some kind of fees on your personally.