Account

When you visit the casino website click on Create Account button and you will be forwarded to the registration form. Just complete the form with the correct information and you are just a couple of steps away from creating your free Gratorama Casino account. You will receive an email with a clickable link, follow the link and confirm your email address. Once you have done that you can sign in to your account using the unique username and password that you have chosen upon creating your account.

Reopen Account

Players who don’t use their account for a period of 180 days, their account will be considered ‘Inactive Account’. The casino will charge $5 each month from the account for an administration fee while the account is inactive. If the account has less than $5 then the casino will charge the entire amount and once the total amount of the account reaches zero, the casino will not charge inactivity fees. If players have funds on their inactive accounts they can log in and request a withdrawal.

Limit Account

The casino reserves the right to cancel your account for any reason without previous notice on their behalf. If you have funds on your account they will be sent to you by cheque. Gratorama reserves the right to void any winnings and confiscate any balance in your account in case they found out that you have two or more active accounts.

Verification Process

Before you can make a withdrawal from your account you will be required to verify your identity. This process is crucial to prevent potential online fraud. Once you send your documents they are stored in a secure environment with highly restricted access.

These are some of the documents you might be required to send: · A copy of your photo ID – This includes a copy of your passport, driver`s license or national ID. Make sure that all necessary details, your photograph, and signature are clearly visible. · A copy of your credit card – You will need to send a copy of the front and back of the credit card that you used as a payment method. For your own security, you should block the middle eight numbers on the front of the card and the three-digit security code on the back of the card. · Proof of address – This may be a utility bill or credit card statement where it is important that your full name and address registered on your account be fully visible. If you send a credit card statement make sure you blank out the middle eight numbers of the credit card number. · Notarized documentation – In some cases, the casino may require a certified document that is dated, signed and stamped by a Public Notary.

You can send all these documents in the following email: support@gratorama.com. Each document should be sent as a separate JPG file. You should use a scanner or a digital camera to create the clearest copy of these documents if you want to avoid any delays.

Username and Password

It is your sole responsibility to keep your username and password secure and secret. You are the only one who is allowed to use it and not share it with anyone else.

New Account Bonus

We advise you to play the casino games for fun first and later on when you feel secure you can make a deposit and play for real money. The casino awards each new player with a $7 no deposit bonus to have a taste of the fun without having to make a deposit. Once you accept this bonus you are immediately eligible for a 100% match first deposit bonus. Please remember that first you need to accept the no-deposit bonus because if you make a deposit you will lose this amazing offer.

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