Responsible Gaming

Gambling addiction is a serious issue that shouldn't be overlooked. If you find yourself to have a compulsive gambling problem we advise you to seek professional help as soon as possible. There are some steps you can take even before you decide to make your first deposit and start gambling. One of the most convenient options is to set a deposit limit, this way you decide beforehand how much money you are going to gamble for a certain period of time.

Deposit Limit

You can set limitations on your deposit on a daily, weekly and monthly basis. When you want to set a limit you can contact Customer Support and they will guide you through the process. Please remember that any time you want to decrease the deposit limit you can do that instantly, but if you want to increase the deposit limit then there is a cool-off period of 24 hours before you receive approval.

Self-Exclusion

If you are concerned about your gambling habits then you can ask for a self-exclusion period. This way you will temporarily block your access to the casino`s website. You can request for a self-exclusion by sending an email to their Support Team, and they will block your account for the requested time period. Once the self-exclusion period is over you can request for your account to be re-open.

If you are still not sure whether you should request a self-exclusion period or not you should ask yourself these questions:

  1. Is gambling interfering with your work or studies?
  2. Are you trying to recover previous losses?
  3. Do you gamble when you are under the influence of alcohol or other substances?
  4. Are you recovering from any other addictive disorder? If your answer is ‘yes’ to one of these questions then we advise you to seek professional help.

Responsible Gaming

The majority of people who open an account at Gratorama gamble responsibly, but still there are some for whom gambling can become a problem. Your enjoyment is of utmost importance of the casino and they encourage each player to gamble responsibly at all times. It is prohibited by law, not only at Gratorama but at any other casino, to open an account if you are under 18.

We advise you to follow these simple guidelines every time you decide to gamble: · Before you start playing, decide on the amount of money you are willing to spend. · Never gamble to make up for any prior losses. · It is not a good idea to gamble if you are recovering from any other addiction. · Never gamble under the influence of alcohol or any other substances. · Never allow gambling to interfere with your daily responsibilities.

Please understand that there are no secret formulas or systems that guarantee success in gambling. Just keep in mind that gambling is a form of entertainment and that's it.

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