If you have played at Gratorama for real money and you have accumulated some winnings then we are positive you would like to make a withdrawal of the same. The casino pays the funds via the same method you have made your deposit with. The maximum cashout amount is $3000 per month. This amount can go as high as $15.000 per month for VIP members.
All cashout requests are processed within 2 business days from the date of request, while the cashout requests from VIP members are processed depending on their level. You are allowed to cancel your request during the processing time and return the funds to your account balance. This is a great way to play for real money one more time without having to make a new deposit. After 2 business days, the status of your cashout request will change to its final status either Approved or Failed. When this happens you won't be able to cancel the request. These are the time frames calculated for each withdrawal method:
· Process time for Wire Transfer is 2 business days. It can take between 5 and 9 days before the money reaches your account, so in total it can take between 8 and 12 days. · Process time for Visa Credit Cards is 2 business days. It can take between 3 and 5 days before the money reaches your account, so in total it can take between 6 and 8 days. · Process time for Skrill is 2 business days. It can take between 3 and 5 days before the money reaches your account, so in total it can take between 6 and 8 days. · Process time for Neteller is 2 business days. It can take between 3 and 5 days before the money reaches your account, so in total it can take between 6 and 8 days.
Once the processing has been completed and the funds have been transferred you will be notified by email. The casino reserves the right to delay the processing of withdrawals in case there are some outstanding deposit transactions.
Bonuses are available to all players who are in full compliance with the casino general terms and conditions. You have to become familiar with these terms and conditions even before you claim a certain bonus in order to be able to make a withdrawal later on.
How to make a withdrawal?
Once you have won some money the casino makes every effort to process your request as soon as possible. If this is your first withdrawal then you are in a good place because we will make things easier for you. Just follow this simple step by step guide: · Log in to your account by entering your username and password. · On the bottom left-hand side of the screen click on the Cashout button. · Choose the preferred method and amount.
There are several ways you can receive your money: Visa Credit Card – When you use this method the transaction will appear on your bill as ‘Hermione Games’. If you used this method to make a deposit in the first place then this is the fastest and safest way to reclaim your winnings. Due to a technical limitation set by the Visa credit card company the casino can issue Visa payments up to the total sum of deposits already made using this method. For instance, if you make a $20 deposit using your Visa Card, but you win a few bets and later on, you request a withdrawal of $200, the casino can issue a Visa refund of up to $20, which is the original deposit. Then, you will have to choose a different payment method to receive the remaining of the winnings.
Wire Transfer – The casino can issue your payment via a direct wire transfer to your bank account. You need to send the casino the following information in order for the withdrawal to be successful:
· Bank Name · Bank Address · Account Name · Account Currency · Account Number / IBAN · SWIFT Code · Sort Code
Please remember that the minimum cashout amount for wire transfers is $50, and this is the recommended form of cashout for anybody who made a deposit via any type of direct banking.
Gratorama accepts a different number of currencies so you can choose the one that suits you the best. And the good news is that Gratorama doesn’t charge any fees on deposits. These are the following currencies you can use here: · AUD · GBP · CAD · EUR · NOK · SEK · CHF · USD