FAQ

We have collected answers to the most frequently asked questions about Mummys Gold in our FAQ.

📌 Can I play for fun at Mummy's Gold Casino?

  • If you want to play for fun to pass some time or to learn a certain game you can, you only need to register for an account at the casino as a guest and you will receive 2000 Guest Casino credits. You can use these credits to play any game you want except for the Progressive jackpots.

  • 📌 Can I create an account using my smartphone?

  • Yes, you can use your handheld device to create an account at Mummy's Gold Casino. The process is the same as you would sign up using your desktop. You need to click on the ‘Join Now’ button at the site and follow the simple instructions. If you have any questions during the registration process you can contact customer support and they will be happy to assist you.

  • 📌 Are the games at the casino fair?

  • All the games at Mummy's Gold Casino are developed by one of the leading software providers in the world Microgaming. They take pride in their games especially when it comes to fairness. They have developed PlayCheck which will allow you to review your last 72 hours of play.

  • 📌 What will happen if I lose connection while I play?

  • If you lose connection to the gaming server your bet will still be played in the background. When you regain connection you will see the result of your bet. Some games don't resolve the bet during a loss of the Internet connection and they will present you with an unfinished bet the next time you connect.

  • 📌 Is the money transfer safe?

  • Every time you want to make a transaction of funds you will be required to enter your account number and password. The casino utilizes ProcCyber Services and Strongmare to guarantee secure data transfer.

  • 📌 Is my account secure?

  • The Mummy's Gold Casino utilizes a 128-Bit encryption every time data is transferred over the internet. When you create your account you will receive a unique account number and also you will have to choose a password for yourself.

  • 📌 Can anyone join Mummy's Gold casino?

  • Unfortunately, not everyone can create an account at Mummy's Gold Casino. There are some countries where gambling is considered illegal and it is each player's responsibility to ensure that they comply with their own local and state law. You also have to be of legal age to open an account at Mummy's Gold Casino.

  • 📌 Do I have to pay taxes when I withdraw money from the casino?

  • In some countries you have to pay taxes on your winnings or at least to a part of your winnings. It is your sole responsibility to find the right information about the tax laws that apply in your country.

  • 📌 Do I have to adjust the screen setting?

  • If you want to take advantage of the casino environment you should adjust the screen resolution of 800x600 and 256 colors.

  • 📌 How to deposit to my account?

  • If you want to deposit to your account you need to head to the deposit page and choose the payment method that suits you the best and enters the amount you wish to deposit.

  • 📌 How to withdraw my winnings?

  • There are different payment methods you can use to make a withdrawal of your winnings. Just head to the Withdrawals page and select the payment method you want to use and enter the amount you wish to withdraw.

  • 📌 Will the money transactions show as gambling charges on my credit card?

  • The Mummy's Gold Casino uses a financial subsidiary Strongmare Ltd, Nicosia, Cyprus, and all transactions to and from the casino will show as Strongmare.com.

  • 📌 Which games don’t count towards the wagering requirements?

  • When you have wagering requirements to fulfill we advise you to play online slots because they contribute 100% towards the wagering requirements, but this doesn't mean you can't play other games as well. They do contribute towards the wagering requirements but in a smaller percentage. Certain games don't contribute towards the wagering requirements at all, so maybe it is a good idea to avoid those games until you clear your bonus. These games include Baccarat, all Blackjack game variations, Craps, Red Dog, Roulette, SicBo, and all Poker variations (including Power Poker, 10 Play Video Poker, and Video Poker).

  • 📌 Can I refuse the welcome bonus?

  • If you don’t want to receive the welcome bonus you can contact the casino at support@thepalacegroup.com and ask for the bonus to be removed. You have to keep in mind that you can do this only if you haven't placed a wager. If you did, then you will have to fulfill the wagering requirements.

  • 📌 Are there withdrawal times at Mummy's Gold Casino?

  • This all depends on the banking method you are using. In some cases it can take up to several hours and for others up to several days. At the withdrawal page you can check the withdrawal time of each payment method available.

  • 📌 Are there any bonus codes and where can I find them?

  • In most cases you will receive the bonus codes on email, or you can find it on some of the casino's affiliate websites.

  • 📌 What are the wagering requirements for the welcome bonus?

  • At Mummy's Gold Casino you will receive a very generous welcome bonus up to $500. The wagering requirements for this bonus are 50x, so if you take advantage of the full amount you need to wager $5000 before you can withdraw your winnings.

  • 📌 Do I have to download the casino's software?

  • If you want you can download the casino's software but if you don’t, you don’t have to. You can easily play the games through your browser.

  • 📌 What are the wagering requirements?

  • Each promotion at the casino has certain wagering requirements that you have to meet before you can withdraw your winnings.

  • 📌 What games are excluded from the wagering requirements?

  • Some games will not contribute towards the wagering requirements and at Mummy's Gold Casino these are the games you should avoid if you have a bonus to clear Baccarat, all Blackjack game variations, Craps, Red Dog, Roulette, SicBo and all Poker variations (including Power Poker, 10 Play Video Poker and Video Poker).

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