Account

Opening an account at William Hill is so easy. Just go to the official website and click on the ‘Join’ button. You will need to fill in some personal information to activate your account. Each player is allowed to have only one account. And when you create an account make sure that all information you enter is correct.

Verification Process

The verification process is one of the crucial steps you need to go through once you create your account at William Hill Casino. The first thing the casino needs to have is your residential address. If you haven't provided yours you need to do so via Live Chat or via email at verification@willhill.com. Then, you need to prove your identity, and you can do that by sending one of the following documents: driving license, passport, or national ID.

Sending the documents can be done via Live Chat or email, whichever you prefer. To avoid any issues you should send the documents in the right way. Each document must be sent as a separate image either as .jpg or .pdf. Your picture must be in color and all the text should be clear. Once the casino receives all the necessary documents they will need about 24 hours to process them and inform you whether your account is ready.

If you don't have the necessary documents, you can contact customer support and they will help you find the right documents to send. Keep in mind that this can prolong your verification process though. Verifying your account is important for your own safety and for the company as well. This way you prove that you are of legal age to gamble and that you are who you really say you are.

If you are a resident of the UK or Isle of Man, you will need to verify your account even before you have made your first deposit to avoid having your account being suspended. All other members can verify their account on their first deposit. All your sensitive information is kept safe. The casino store documents in line with the Data Protection Act and the General Data Protection Regulation (GDPR). The casino reserves the right to ask for additional documents whenever they believe is necessary and you must provide them even though you have already verified your identity.

Username and Password

After you have opened your account with William Hill casino you need to take all the precautionary measures to keep your username, password, and account number safe. Since all action happening to your account when username and password have been entered correctly will be regarded as valid. If you believe that someone else is using your login details or you have forgotten them, in both cases, you should contact customer support.

New Account Bonus

William Hill offers a very generous bonus to all new players the moment they register for an account. The first time you make a deposit you will receive a 100% match deposit bonus up to $150, and the minimum deposit you need to make to be eligible for this offer is $35. The high roller bonus has a 30% match on the first deposit up to $300 and the minimum deposit you should make is $35. And also the second time you make a deposit you will receive a 75% match deposit bonus up to $100, again with a minimum deposit of $35.

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