Account

Opening an account is a very simple process. Head to the website and click on the bet now button. There are three short registration sections where you need to fill in all the relevant information. Select the bonus you want to receive and make your first deposit.

In case this is the first casino account you register for, we will give you a step by step guide: · Open the official ComeOn Casino website and in the middle of the page you will see a Bet Now box. Click on the box to begin the registration process. · First you need to create a Username, enter a valid email and create a strong password. Make sure that you select the box that says 'Do you have a voucher code?', when you do, an additional box will open and you can enter the code %PROMOCODE in order to qualify for the new customer bonus. · Make sure that you read the Terms and Conditions and click on Continue. · On the second page you need to fill in the following information: full name, date of birth, gender, address and mobile number. · On the third page you can select your bonus. Click on the bonus and make a deposit. In case you don't want to receive the bonus, that's ok, you can continue straight to the Sportsbook. You can return later and go to the Available Bonuses page and activate your deposit match. Just remember that if you make a deposit without accepting the bonus you will miss it out. · Select the method you prefer for making a deposit. Enter all the necessary details and the amount you wish to transfer to your account. Click Deposit and you can try some of the many games that ComeOn Casino has to offer.

Reopen account

If you have decided to limit the access to your account and after some time you want to open it again, there are a couple of things you can do. First go to your account enter your username and password and see whether the reopening option is available. You might be able to play straight away, or you might be required to wait and have some cool off time. Contact customer support for further assistance.

Limit account

You are allowed to have only one account at ComeOn Casino per person, household, address and shared computer. The casino reserves the right to refuse an application without any further explanation. In case they find similar accounts they will freeze the funds on said accounts.

Verification process

The verification process is crucial for opening an account. The casino may collect personal information from its players to comply with their legal obligations. They will need information including your name, address, date of birth, email address and phone number. They will also require you to send copies of legal documents including passport or ID which include a photograph of yourself. When it comes to making deposits and withdrawals, you will need to send your credit card number, name and surname of credit card holder, expiry date of the card.

Withdrawal account verification process

The first time you request for a withdrawal you will need to verify your identity, address and payment options. These are some of the following documents the casino may require from you: · Passport, driver's license or ID · A recent utility bill, phone bill or bank statement that clearly states your address · Image of your debit or credit card, a bank statement or screenshots of your bank or e-Wallet account.

You need to send all these documents through the casino website and most of the time it will take up to 24 hours for the documents to be reviewed. We advise you to verify your account as soon as possible if you don't want the verification process to slow down your withdrawal timeframe.

Login Information

It is very important to choose a unique username and password when you sign up for the casino. Both the username and the password need to be between 5 and 16 characters. You will need this information every time you try to log in for the casino. It is strictly forbidden to allow other people to use your personal account.

You should keep all this information for yourself, never tell it to anyone else and change it on a regular basis. It is your obligation to keep your account information secret, because if someone else logs into your account the casino will think it was you, so they will not be accountable for any misuse and the company will not be held responsible for any loss or damage.

New account bonus

Once you complete the registration process you can claim 100% Deposit Bonus up to $25. You just need to go to the Deposit page, choose a payment method and select your 100% bonus. The bonus will automatically appear on your account.

Countries

Restricted countries

Some players can't open an account because they are residents of countries where ComeOn doesn't offer its services or online gambling is not allowed. Here is a list of restricted countries:

Spain, Portugal, Hungary, Netherlands, Turkey, United States of America (and its territories), Czech Republic, Australia, Croatia, France (and its territories), Curacao, Netherlands Antilles, Ireland, Romania, Denmark, Greece

ComeOn is not able to offer certain products to players living in certain countries due to restrictions from the software providers.

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