Creating an account at Royal Panda is a very simple and straightforward process. So if you want to join this platform there is nothing to worry about. And, if you are a complete newbie we are here to help you.
First things first, to open an account you need to be of legal age first, and make sure that the platform allows players from your country. To create an account, follow these simple steps:
Head to Royal Panda homepage through desktop or your mobile device.
Click on the Join Now button that is located at the top right-hand side corner. Once you click on the button it will direct you to the signup form.
Fill in the registration form. To create an account you will need to fill in the following information:
- Email address
- Security question and answer
- Date of birth
- Address, including country of residence
Mobile telephone number
Right after you complete the registration form, the casino will send you a verification email right after. You will have to click the link in that email to activate your account. You will also have to verify your account to be able to later on make withdrawals of your winnings.
If in case you forget your login details, there are a couple of things you can do to recover them. If you forgot your email you should contact customer support for help. If you forgot your password then you should follow these simple steps. Click on the ‘Forgot Password’ link, which can be found below the login bar on top of the page.
- Enter the email address you use to create your account.
- Enter the answer to your secret question.
- The casino will send an email with a link to reset your password.
- If you don't receive an email, you can check your Spam folder. If this doesn't help then you should contact customer support and they will resolve the issue.
Verifying your account is the first step you take to enjoy a safe and fair gaming environment. Royal Panda requires you to verify your name, date of birth and address during the signup. You will have to provide documents to verify your account details. The casino is regulated by the Malta gaming authority and it has an obligation to validate your identity.
Royal Panda does everything to prevent minors from opening an account, so for that reason you will have to prove that you are of legal age to gamble. You will have to send the documents electronically and they will be reviewed prior to being accepted.
Failure to provide such documents may result in restrictions being placed on your account. To verify your identity you will have to send the following documents:
- A clear scan or photo of either a current:
- Official ID
- Driving license
- To verify your address you will need to send the following documents:
- Utility bill (electricity, water, gas)
- Bank statement
- Credit card statement
- Tax/welfare letter
If you don’t own any of these documents then we suggest you contact customer support and if it is possible they will see if it is possible to send an alternative document. It is also of crucial importance to verify your payment method. Different methods have different requirements:
- Bank statement – Your bank statement must be less than six months old, and your name, account number, bank logo and transaction date should be clearly visible.
- Credit/Debit card – Only the first six and last four digits of the card's number should be visible. You should also cover the expiry date of the card and the CVV code on the back. All the other details should be visible.
- e-Wallets – There are different types of eWallets and here we were telling you what the casino requires for the most popular ones.
- If you are using Neteller or Skrill you need to send your name, customer ID, email address and e-wallet logo should be visible.
- If you are using Paypal you need to send your name, customer ID, email address and e-wallet logo should be visible.
- If you are using ecoPayz you need to send your name, customer ID, email address and e-wallet logo should be visible.
As you can see from these examples, the procedure is pretty much the same for each eWallet. And if the casino requires any additional information they will let you know.
The best way to send the documents to Royal Panda is to log into your account and upload the files in the My Account section. Make sure that the files are not bigger than 10 MB.
Other things that you need to keep in mind to get the thing done the first time are:
- Make sure that the scan/photo is clear.
- The document is not obscured or covered.
- All four corners of the document are visible.
- The resolution is high enough to zoom in to read all the details.
If you send the right documents and fulfill the above mentioned requirements then this will speed up the process. Royal Panda tries to verify the documents as soon as possible, and once they do, they will send a confirmation email that your account is good and ready.
From time to time, the casino may require you to verify your source of funds to ensure they are coming from legal means. Here is a list of some of the documents they may request:
- Source of income
- Previous three months pay slips
- Most up to date tax returns
- Shareholder dividends
- Dividend statements
- Dated letter from solicitor confirming entitlement of funds
- Winnings (from us)
- Bank statement showing receipt and retention of winnings
- Winnings (from another operator)
- Account summary (net deposits) from the origin of winnings
- Sale of assets (home/business)
- Dated letter from a solicitor confirming entitlement of funds
- Online trading
- Stocks and shares certificates
- Rental income
- Rental contracts
- Other (compensation etc.)
- Dated letter from solicitor confirming entitlement of funds
Signup, login and password
When you sign up for an account at Royal Panda Casino you will have to choose a unique username and password. It is your sole responsibility to keep this information safe and not share them with anyone else. The team at Royal Panda will never ask for your password.
You are responsible for all activity in your account, once the login details are entered correctly. You are prohibited from selling or transferring funds to other accounts.
New Account Bonus
Each new player at Royal Panda will receive a 100% match deposit bonus up to $100 the first time they make a deposit. This is the perfect bonus that will enhance your balance and will allow you to try out more games than usual.